BMTP GRADUATION ATTIRES – Privacy Policy

Effective Date: 2020/08/20

BMTP Graduation Attires (“we”, “our”, or “us”) values your privacy and is committed to protecting the personal information of our clients. This Privacy Policy explains how we collect, use, store, and protect your data in line with the Protection of Personal Information Act (POPIA) and other applicable laws.

1. Information We Collect

We may collect the following personal information when you engage with our services:

• Full name and surname

• Contact details (phone number, email, address)

• Identity document or student card (for verification purposes)

• Payment details (banking or transaction information)

• Institution and graduation details (date, program, faculty)

2. How We Use Your Information

Your information will only be used for purposes directly related to our services, including:

• Processing gown hire and purchase orders

• Confirming bookings and communicating with you

• Managing collections, deliveries, and returns

• Processing payments and issuing invoices/receipts

• Record-keeping and compliance with legal requirements

• Sending updates, promotions, or offers (only if you opt-in)

3. Information Sharing

• We do not sell or rent your personal information to third parties.

• We may share your details with trusted service providers (e.g., couriers, payment processors) strictly for service delivery.

• We may disclose information if required by law, court order, or regulatory authority.

4. Data Protection & Security

• Personal information is stored securely in password-protected systems and physical records are locked.

• Only authorized staff have access to your data.

• We take reasonable steps to prevent loss, misuse, unauthorized access, disclosure, or alteration of your information.

5. Your Rights

Under POPIA, you have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Withdraw consent to receive marketing communications.

• Request that we delete your personal information, where legally permissible.

Requests may be sent to graduationattiresbmtp@gmail.com.

6. Retention of Information

We retain personal information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Once no longer needed, your information will be safely deleted or destroyed.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and communicated where necessary.